NHS
We support the people who keep the NHS running — from understanding what patients need, to keeping staff safe on the ground.
Understanding patients
Our researchers informed the development of NHS Choices, helping the service understand what patients actually need from the NHS’s front door. It’s the same discipline we bring to every engagement: listen first, evidence what you learn, then design around it.
Keeping staff safe
Our alerting and incident management system, SIM, helps NHS organisations keep their staff safe and informed when incidents happen — getting the right message to the right people, fast.
Healthcare experience that runs deep
Our researchers have worked in and around healthcare for years — on projects for the British Medical Association, Guy’s, Nuffield Health and numerous NHS trusts. We understand the pressures, the language and the scrutiny that come with the territory.
Related work